SHIPPING POLICY
Thank you for shopping with The Killer Kidz!
We are committed to ensuring your merchandise arrives safely and promptly. Please review our shipping policy below:
Order Processing Time:
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All orders are processed within 2-3 business days (excluding weekends and holidays).
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You will receive a confirmation email once your order has been shipped.
Shipping Rates and Delivery Estimates:
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Standard Shipping (5-7 business days): $5.00
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Expedited Shipping (2-3 business days): $15.00
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Free Standard Shipping on orders over $50
International Shipping:
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We offer international shipping to select countries. International shipping rates and delivery times vary by destination and will be calculated at checkout.
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Customers are responsible for any customs duties, taxes, or fees that may apply.
Order Tracking:
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Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
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Use the tracking number to monitor your package's progress.
Shipping Address:
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Please ensure your shipping address is accurate and complete. We are not responsible for packages delivered to incorrect or incomplete addresses.
Lost or Damaged Packages:
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If your package is lost or damaged during transit, please contact us at support@thekillerkidz.com with your order number and details of the issue.
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We will work with the shipping carrier to resolve the problem and ensure you receive your merchandise.
Contact Us:
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For any questions or concerns about your order, please contact our customer support team at support@thekillerkidz.com.
Thank you for supporting The Killer Kidz!
We appreciate your business and look forward to delivering your favorite merchandise.
The Killer Kidz Team